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Shipping & Returns

Shipping

We use a variety of carriers.Depending on your order quantity and shipping address.Promise you of safe shipping and right items.These include: EMS,DH and so on.The orders usually are dispatched within 24 - 48 hours from the order date.After the goods are dispatched,we will provide you a tracking number for tracking online immediately.It is arrival you in 7-10 days.If you didn't receive shipping notification letter,please check your mail box or contact us.

Cancellations

If you wish to cancel your order,pls email us immediately.Cause that we process all orders as quickly as possible within 12 hours after orders placing,so we are not always able to cancel an order after it is placed.And shipped orders cannot be cancelled.Hope you can understand in this key point.Thank you!

Return Policy

If you are not satisfied with our product,you must contact us within a week.All items sent back to us must be in original condition i.e.not worn,altered or washed,with all tags attached.Or merchandise will be returned to sender.

Guideline
A return Authorization must be obtained from customer service specialist.Or the returned package will be returned to you.
Please indicate reason for return to get the return authorization and return-to address.
Pack merchandise securely.Please include the following information with your return: bill-to name,address; ship-to name,address; order number; reason for return.

Exchanges Policy
Exchange requests must be made within 7 days of order receipt for merchandise.
Specify the exchange item and the new color or size in your email to the customer service.
Items must be in original condition and unworn to be accepted as a return.

Availability of replacement item is not guaranteed.You will receive an e-mail notification upon the completion of exchange processing.

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